Support
Support
Something wrong, or a question? Write to support@endpapers.app. Tell us what you did, what you expected and what happened, and your iPhone model and iOS version if it is about the app. We read everything.
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The sign-in code does not arrive
- Look in the spam folder, and check the address for typos.
- A code is valid for a few minutes. Asking again replaces the earlier code, so use the newest one.
- There is a limit on how many codes one address can ask for each hour. Wait a little and try again.
- Still nothing? Write to us from that address and we will look.
Where my books and notes are
On your phone. This version does not upload your library, so deleting the app deletes it. Backup is planned, and this page and the privacy policy will say so before it is turned on.
Delete my account or my data
Write to support@endpapers.app from the e-mail address you signed in with and ask for deletion. We delete the account and confirm within 30 days. You can also ask for a copy of the data we hold about you, to correct it, or to object to how it is used.
A book is wrong or missing
Book details come from public catalogues. Open the book in the app and use Edit to fix the title, author, pages, format or cover, or add it by hand. If a book never shows up when you scan it, tell us the ISBN.
Report a bug or ask for a feature
Write to support@endpapers.app. If you can, add a screenshot and the steps that lead to the problem. Do not send passwords. We will never ask for a sign-in code.